Aged Care Reforms
Aged Care Reforms – Key Resources
Government Reform Information
-
Aged Care Reforms and Reviews (About)
Understand the big picture of the reform program
- Aged Care Reforms and Reviews Resources
- Booklets
- Fact sheets
- List of Elder Care Support Providers
- Improving allied health care in residential aged care
- Reform readiness for NATSIFAC providers – Webinar Q&A
- Commonwealth Home Support Programme (CHSP) – Frequently Asked Questions – 13 March 2025 Webinar
- Commonwealth Home Support Programme (CHSP) provider update – May 2025
- Older persons aged care advocacy and representative groups
- Review of the remoteness classification system for aged care – fact sheet
-
Reform Roadmap
Key milestones and when changes are happening -
Navigating the Reforms
Guidance for older people, carers, and providers on adapting to changes -
Summary of key changes to the new Aged Care Rules
A high-level summary of the key changes made to the Rules following the consultation period
Consumer Rights & Safety
- Intersectionality in Elder Abuse (Seniors Rights Victoria)
How age, gender, disability, and culture intersect in elder abuse – with policy responses
-
Raising a Concern or Complaint (Aged Care Quality and Safety Commission)
How to safely make a complaint about care or services
South Australia - Health Complaints
- MyAgedCare Complaints
If you have concerns about any aspect of your aged care experience (or a loved one’s), it’s important you raise them.
-
HCSCC Overview (SA Health)
Who to contact in SA when you have a concern about care -
Make a Complaint (HCSCC)
Step-by-step guide to lodging a formal complaint in SA
Resources for Providers and Workforce
- New Aged Care Regulatory Model
Learn about the updated rules and oversight of aged care providers and staff
Additional Resources
- About the New Aged Care Act
Overview of the new rights-based Aged Care Act starting 1 November 2025
-
Aged Care Access for All Older People
The 2025–26 Budget invests $2.9 billion in the Australian aged care sector to deliver safe, high-quality aged care for all older people in Australia
Support at Home Program
- Support at Home Program
The new Support at Home program will replace the Home Care Packages Program and Short-Term Restorative Care Programme from 1 November 2025. The Commonwealth Home Support Programme will transition to the new program no earlier than 1 July 2027
- For Providers
- For Participants
- Additional Program Resources
