My Aged Care

 

My Aged Care is a website and a contact centre. Together they can provide you with information on aged care for yourself, a family member, friend or someone you’re caring for. You can call the My Aged Care contact centre on 1800 200 422 between 8am and 8pm on weekdays and between 10am and 2pm on Saturdays. The My Aged Care contact centre is closed on Sundays and national public holidays.

To assist you in accessing information, My Aged Care provides translation services and assistance for:

• people who do not speak English
• English speakers who need to communicate with non-English speakers
• people who are deaf
• people who have a hearing or speech impairment.

Do you need an interpreter?

If you speak a language other than English you can phone the Translating and Interpreting Services (TIS) on 131 450.

TIS covers more than 100 languages and is available 24 hours a day, 7 days a week, for the cost of a local call. Alternatively, you can call the My Aged Care contact centre on 1800 200 422 and they will organise an interpreter through TIS to support the contact centre in communicating with you.

My Aged Care also includes information on aged care in other languages.