Your Rights & Responsibilities
Multicultural Aged Care is committed to ensuring that the Aged Care Quality Standards are met and that each service user or prospective service user, is provided with information (initially and on an ongoing basis) in a format appropriate to their needs to assist them to make service choices and gain an understanding of the services available to them and their rights and responsibilities.
To get a copy of the Charter of Aged Care Rights please contact the MAC office on 8241 9900. Alternatively a copy can be downloaded from the Aged Care Quality and Safety Commission website.
The Charter is available in several languages as listed:
- Arabic
- Chinese (simplified)
- Chinese (traditional)
- Croatian
- Dutch
- German
- Greek
- Hindi
- Hungarian
- Italian
- Korean
- Macedonian
- Maltese
- Polish
- Russian
- Serbian
- Spanish
- Vietnamese
We are pleased to highlight the release of the foundational components of the new Aged Care Act, including the draft Statement of Rights, which occurred on Friday, August 4th. This important development is the culmination of ongoing efforts initiated by the Royal Commission.
The revised Aged Care Act places a strong emphasis on human rights principles, incorporating new and relevant approaches, information and resources. In line with this, a national survey and face-to-face consultations for the general public are on the horizon. There are consultations scheduled to take place in every state and territory including Adelaide and regional South Australia.
To read more please click on the link below:
