Incident Reporting and Investigation

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Do you know how to write an incident report? Are you confident in your investigation skills?
This course will teach you to successfully report, respond, investigate, and prevent incidents to improve outcomes for staff, services, and the people you support

Course outcomes
Instructor Led Training (ILT) via Zoom or F2F
Duration: 3 hours

•Know recommended content of incident reports
•Learn how to ensure your reports are accurate, defensible and reasonable care is evidenced to demonstrate effective risk management
•Discover the best practice investigation method to prevent recurrence, enable open disclosure, meet Industry Standards and achieve a no blame culture
•Receive tips to improve investigation documentation
•Practice reporting and investigating case studies

Who should attend:
Managers, Coordinators, Nurses and others involved in investigating incidents in Aged or Disability services