Cross Cultural Communication in Assessment & Care Planning

BUILDING BRIDGES: CULTIVATING CULTURAL INTELLIGENCE WEBINAR SERIES

Enhance your organization’s ability to provide culturally appropriate care by participating in our Cross-Cultural Communication in Assessment and Care Planning training. Develop effective strategies to manage cultural challenges, navigate language barriers, and foster culturally sensitive professional behaviour. Join us to build bridges and achieve better outcomes in a diverse workplace.

• • cultural safety principles
  • cultural intelligence (CQ) theory and MAC 4 As Model
  • cultural competence – from knowledge to skills, and towards strategies
  • hands-on examples, scenarios and activities
  • a range of recommended resources available at the MAC Library to further inform your practice

Anticipated learning outcomes:

• Increase organizational and workforce capacity in managing a culturally diverse workplace.
• Assist organizations and staff in developing effective strategies to demonstrate culturally appropriate professional behavior and achieve goals effectively.
• Identify cultural challenges and barriers, and understand the key components of a successful assessment and care planning process.
• Develop effective strategies to manage and reconcile cultural dilemmas and values within a culturally diverse workplace.
• Learn techniques to navigate language barriers and complexities when working with culturally diverse clients, improving communication and collaboration.
• Promote the building of bridges and goodwill by enhancing culturally appropriate professional behavior.