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DTSTART;TZID=Australia/Adelaide:20260714T133000
DTEND;TZID=Australia/Adelaide:20260714T163000
DTSTAMP:20260803T212047
CREATED:20260603T025149Z
LAST-MODIFIED:20260708T003138Z
UID:10000161-1784035800-1784046600@mac.org.au
SUMMARY:MAC CHSP CALD Provider Round Table
DESCRIPTION:TRANSLATE with  x\n\n\n  English \n\n\n\n\n\n\nArabic\nHebrew\nPolish\n\n\nBulgarian\nHindi\nPortuguese\n\n\nCatalan\nHmong Daw\nRomanian\n\n\nChinese Simplified\nHungarian\nRussian\n\n\nChinese Traditional\nIndonesian\nSlovak\n\n\nCzech\nItalian\nSlovenian\n\n\nDanish\nJapanese\nSpanish\n\n\nDutch\nKlingon\nSwedish\n\n\nEnglish\nKorean\nThai\n\n\nEstonian\nLatvian\nTurkish\n\n\nFinnish\nLithuanian\nUkrainian\n\n\nFrench\nMalay\nUrdu\n\n\nGerman\nMaltese\nVietnamese\n\n\nGreek\nNorwegian\nWelsh\n\n\nHaitian Creole\nPersian\n\n\n\n\n\n\n\n\n\n \n\n      \n\n\nTRANSLATE with \n\n COPY THE URL BELOW \n   \n   Back\n   \n\n\nEMBED THE SNIPPET BELOW IN YOUR SITE  \n\nEnable collaborative features and customize widget: Bing Webmaster Portal\nBack\n\n \n\n\n\nDate: Tuesday\, 14 July 2026Time: 1:30 PM – 4:30 PM (SA Time)Location: Multicultural Aged Care (MAC)94 Henley Beach Road\, Mile End SA 5031 \nJoin us for the next CALD Roundtable\, bringing together CALD CHSP providers to discuss current priorities\, reforms and emerging issues impacting CHSP service delivery and older people from culturally and linguistically diverse communities. This face-to-face session will provide an opportunity to hear from guest speakers\, share experiences\, discuss sector developments and network with colleagues committed to culturally inclusive ageing and aged care. \nGuest Speakers \n\n\nAnthony Cameron\, Department of Health\, Disability and Ageing\nShannon Sanderson\, State Manager SA\, Ageing Australia\nItalia Mignone\, General Manager\, Multicultural Aged Care (MAC)\n\n\nFurther agenda details will be shared shortly.  We encourage early registration to secure your attendance.We look forward to welcoming you to this important sector conversation.
URL:https://mac.org.au/event/mac-chsp-cald-provider-round-table/
LOCATION:HMCC Hall\, 94 Henley Beach Road\, Mile End\, SA\, 5031\, Australia
ORGANIZER;CN="Multicultural Aged Care":MAILTO:macsa@mac.org.au
GEO:-34.9233097;138.5724176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=HMCC Hall 94 Henley Beach Road Mile End SA 5031 Australia;X-APPLE-RADIUS=500;X-TITLE=94 Henley Beach Road:geo:138.5724176,-34.9233097
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Adelaide:20260629T140000
DTEND;TZID=Australia/Adelaide:20260629T163000
DTSTAMP:20260803T212047
CREATED:20260616T055209Z
LAST-MODIFIED:20260617T003240Z
UID:10000162-1782741600-1782750600@mac.org.au
SUMMARY:CHSP Roadmap: Mastering Governance\, Compliance\, and Support at Home with Pontem
DESCRIPTION:Dear CALD CHSP Network Colleagues do not miss this opportunity….!! \nWe are very pleased and excited to sponsor and welcome the Pontem Team. \n  \nIf you work in CHSP service delivery you need to attend this session!!!! \nIt is a very comprehensive and detailed presentation by Pontem. \nWe at MAC have been listening carefully to you and supporting you to embed your aged care obligations requirements and conformance throughout the aged care reforms over the last few years. \nIn our face to face meetings and whilst providing training to your organisations\, we have listened and done our best to provide you with support and resources to support your agencies moving forward. \nAs we all know the aged care services obligations and requirements are extensive\, and require providers to undertake and meet their obligations under the Aged Care Act 2024. \nThere have been many changes moving forward that we all need to adopt and embed in our organisation’s systems\, services\, and keep our governing bodies\, paid staff and volunteers informed. \n  \nAGENDA  \n\nCHSP Service Agreements\nMeals Requirements\nSupport at Home and CHSP Interactions\nGovernance & Governing Bodies\nClinical Governance Framework\nProvider Audit Processes & Requirements\n\n  \nWe look forward to welcoming as many of you as possible attend this session
URL:https://mac.org.au/event/cald-chsp-network/
LOCATION:HMCC Hall\, 94 Henley Beach Road\, Mile End\, SA\, 5031\, Australia
ORGANIZER;CN="Multicultural Aged Care":MAILTO:macsa@mac.org.au
GEO:-34.9233097;138.5724176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=HMCC Hall 94 Henley Beach Road Mile End SA 5031 Australia;X-APPLE-RADIUS=500;X-TITLE=94 Henley Beach Road:geo:138.5724176,-34.9233097
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Adelaide:20260623T100000
DTEND;TZID=Australia/Adelaide:20260623T130000
DTSTAMP:20260803T212047
CREATED:20260506T020918Z
LAST-MODIFIED:20260609T044943Z
UID:10000159-1782208800-1782219600@mac.org.au
SUMMARY:MAC National Symposium - Grief Management with a CALD Focus
DESCRIPTION:  \n\nJoin us for a powerful and inclusive national symposium exploring grief and bereavement through a culturally and linguistically diverse (CALD) lens. This event brings together practitioners\, community voices\, and lived experiences to reshape how we understand\, support\, and walk alongside grief across cultures. \nWhy attend?\nGrief is universal\, but how it is expressed\, supported\, and understood is deeply cultural. This symposium moves beyond theory to deliver a balanced\, practice-focused experience grounded in: \n\nCultural safety (not just competence)\nTrauma and grief informed care\nEquity of access and inclusion\nRespect for spiritual\, religious\, and community traditions\nRecognition that there is no single “right way” to grieve\n\n\nFeatured Speakers \n\nChristopher Hall\, AM\nCEO\, Grief Australia\nAnna Howard\nCEO\, Murray Mallee Aged Care Group\nllze Radzins\nPresident\, Latvian Association of SA\nCecilia Chiolero\nManager\, PICAC (COTA NT)\nDr Olivia Farrer (PhD\, APD\, SFAHE)\nSenior Research Fellow – CareSearch inc palliAGED\, Senior Lecturer – Nutrition\, Research Centre for Palliative Care\, Death\, and Dying (RePaDD) & College of Health and Enablement (CHE)\n\n\nWhat to expect? \n\nWorkforce-Focused Learning; build confidence and capability\nPerson Centred Perspectives\nFamily & Community Voices\nCALD Grief Experiences\nPractical Tools & Takeaways\nNetworking & Collaboration\n\n  \nBe part of shaping the future of grief care. \nThis is more than a symposium\, it’s a call to action to create equitable\, culturally safe\, and compassionate grief support for all communities. \nDon’t miss this opportunity to learn\, reflect\, connect\, and lead change.
URL:https://mac.org.au/event/mac-national-symposium-grief-management/
ORGANIZER;CN="Multicultural Aged Care":MAILTO:macsa@mac.org.au
LOCATION:https://mac.org.au/event/mac-national-symposium-grief-management/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Adelaide:20260618T140000
DTEND;TZID=Australia/Adelaide:20260618T160000
DTSTAMP:20260803T212047
CREATED:20260506T020142Z
LAST-MODIFIED:20260616T230601Z
UID:10000158-1781791200-1781798400@mac.org.au
SUMMARY:MAC CHSP Network Meeting
DESCRIPTION:  \nThe CHSP network meeting aims to increase the capacity of staff working directly in aged and community care service provision and the Aged Care Sector to work with CALD community groups\, CALD consumers\, and peak bodies.The meeting also promotes access to information and training\, sharing of information and resources and facilitates networking\, collaborations and partnerships across the aged and community care sector. \nThe session Agenda and associated resource materials will be shared ahead of the session \nPlease click here for the agenda \n 
URL:https://mac.org.au/event/mac-chsp-network-meeting-2/
ORGANIZER;CN="Multicultural Aged Care":MAILTO:macsa@mac.org.au
LOCATION:https://mac.org.au/event/mac-chsp-network-meeting-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Adelaide:20260615T093000
DTEND;TZID=Australia/Adelaide:20260615T113000
DTSTAMP:20260803T212047
CREATED:20260506T015733Z
LAST-MODIFIED:20260609T051824Z
UID:10000157-1781515800-1781523000@mac.org.au
SUMMARY:ACQSC CoP: Strengthened Standards\, Aged Care Act Obligations\, Regulatory Model
DESCRIPTION:The aged care reform environment continues to evolve\, with significant changes impacting providers across the sector. Understanding your obligations under the Aged Care Act 2024\, Aged Care Rules and the strengthened regulatory framework is essential for maintaining quality\, compliance and consumer-centred service delivery. \nJoin our Community of Practice to stay informed about the latest developments\, regulatory updates and practical guidance from the Department of Health\, Disability and Ageing and the Aged Care Quality and Safety Commission. \nThis session will explore key provider obligations\, regulatory expectations and emerging issues\, while providing opportunities for discussion\, shared learning and questions from participants. \nThis Community of Practice is designed to support providers to understand what has changed\, what is changing\, and where to access reliable information and resources to support ongoing compliance and quality improvement. The strengthened standards and new regulatory model are key components of the Aged Care Act 2024 and set clear expectations for quality\, safety\, governance and consumer rights in aged care. \nWe look forward to welcoming you.Italia Mignone and the MAC SSD Team
URL:https://mac.org.au/event/acqsc-cop-strengthened-standards-aged-care-act-obligations-regulatory-model-2/
ORGANIZER;CN="Multicultural Aged Care":MAILTO:macsa@mac.org.au
LOCATION:https://mac.org.au/event/acqsc-cop-strengthened-standards-aged-care-act-obligations-regulatory-model-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Adelaide:20260602T103000
DTEND;TZID=Australia/Adelaide:20260602T113000
DTSTAMP:20260803T212047
CREATED:20260506T014639Z
LAST-MODIFIED:20260508T023916Z
UID:10000155-1780396200-1780399800@mac.org.au
SUMMARY:CoP Palliative Care CALD Perspectives
DESCRIPTION:  \nRead More About The CoP Here \nMembership Form Link Here
URL:https://mac.org.au/event/cop-palliative-care-cald-perspectives/
ORGANIZER;CN="Multicultural Aged Care":MAILTO:macsa@mac.org.au
LOCATION:https://mac.org.au/event/cop-palliative-care-cald-perspectives/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Adelaide:20260528T120000
DTEND;TZID=Australia/Adelaide:20260528T130000
DTSTAMP:20260803T212047
CREATED:20260508T014814Z
LAST-MODIFIED:20260513T054129Z
UID:10000160-1779969600-1779973200@mac.org.au
SUMMARY:CQ Series: Seeing the Person Beyond the Care Plan
DESCRIPTION:Exploring identity\, lived experience and culturally responsive care in practice \nCare plans are important\, but they do not always capture the full story of a person’s life\, identity\, experiences and what matters most to them. \nThis CQ Series session will explore how culturally responsive practice goes beyond documentation to better understand the individual behind the care plan. Together\, we will reflect on how culture\, language\, migration experiences\, family roles\, spirituality\, trauma and personal history can shape a person’s preferences\, wellbeing and engagement with care.The session will also include perspectives from assessment practice\, exploring how meaningful conversations\, observation and culturally informed approaches can support more holistic and strengths-based assessment and care planning processes. \nLearning Outcomes\nBy the end of this session\, participants will be able to: \n\n\nRecognise and value the diverse lived experiences\, identities and strengths older people bring to care relationships\nApply culturally responsive and person-centred approaches to build more meaningful conversations during assessment and care planning\nIdentify practical ways to support choice\, dignity and connection by understanding what matters most to the individual\nReflect on how culture\, language\, family roles and life experiences can shape a person’s preferences\, wellbeing and engagement with care\n\nTarget AudienceAll aged care staff including support workers\, care staff\, coordinators and volunteers working across residential\, home care and community care settings.
URL:https://mac.org.au/event/cq-series-seeing-the-person-beyond-the-care-plan/
ORGANIZER;CN="Multicultural Aged Care":MAILTO:macsa@mac.org.au
LOCATION:https://mac.org.au/event/cq-series-seeing-the-person-beyond-the-care-plan/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Adelaide:20260525T150000
DTEND;TZID=Australia/Adelaide:20260525T163000
DTSTAMP:20260803T212047
CREATED:20260506T014424Z
LAST-MODIFIED:20260508T042328Z
UID:10000154-1779721200-1779726600@mac.org.au
SUMMARY:CHSP CALD Provider Network
DESCRIPTION:  \n  \nFree for CHSP Providers\n$50 for non-CHSP Providers \n  \nWe will be looking at the most recent 2026 guidance material updated reporting and regulatory compliance guidance\, do not miss out \nProvider obligations \n\nAged Care Act 2024\nAged Care Rules 2025\nDEX Reporting\nAged Care Services List\nService Agreements\nCHSP & Support at Home\nAged Care Reform Obligations and Strengthened Standards\nRegulatory Model\nACQSC Provider Audit Processes\n\nCome and join us as we unpack IMPORTANT information for CHSP providers specifically. \nThere have been a number of requirements of CHSP providers since 1 November 2025. \nIt is important that all CHSP Providers understand the obligations and requirements of delivering and recording  reporting CHSP Services. \nWe will unpack the CHSP manual 2025- 27 and organizational responsibilities and requirements. \nWork through the CHSP guidance resources in terms of the requirements under the new regulatory model. \nOverview the latest resources /information from the Department of Health\, Disability and   Ageing and Aged Care Quality  & Safety Commission \nCHSP   \n\nCHSP Manual 2025-2027\nDEX reporting changes\nDEX toolkit /DEX dictionary\nGuidance for CHSP providers\nService catalogue\n\nAged Care Act 2024 \n\nStatement of Rights\nCode of Conduct\nStatement of Principles\nWhistleblower protections\nRegistered Supporters\n\nRegulatory model \n\nRequirements\nProvider obligations\n\nLooking forward to seeing as many of you as we can\, join us.\nItalia Mignone and MAC SSD team \n  \nRegister Here
URL:https://mac.org.au/event/cald-provider-network/
ORGANIZER;CN="Multicultural Aged Care":MAILTO:macsa@mac.org.au
LOCATION:https://mac.org.au/event/cald-provider-network/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Adelaide:20260518T093000
DTEND;TZID=Australia/Adelaide:20260518T110000
DTSTAMP:20260803T212047
CREATED:20260506T013959Z
LAST-MODIFIED:20260512T025754Z
UID:10000153-1779096600-1779102000@mac.org.au
SUMMARY:Aged Care Reforms Forum: Aged Care Reforms\, Regulatory Provider Obligations & Compliance Requirements
DESCRIPTION:It is important that all Aged  Care Registered Providers understand provider and service delivery obligations\, requirements and reporting within the Aged Care Act 2024 and Aged Care Rules2025 \n\nUnderstand what’s changed / is changing\nKnow where to access resources to support your work\n\nWe will be presenting the latest developments and guidance materials from the  \nDepartment of Health Disability and Ageing and the Aged Care Quality Commission (regulatory agent) \nAged  Care Registered Provider obligations \n\nStatement of Rights\nStatement of Principles\nCode of Conduct\nComplaints and Whistle-blower protections\nAged Care Workers\n\nDEX Reporting\nAGED CARE SERVICE LISTS\nACQSC Provider Registration AECT Audit processes \n\nACQSC Regulatory Bulletins \n\nMeals Requirements\nAssociated Providers\nProvider Governance Obligations\nEnforceable Undertakings\n\n  \nWe look forward to welcoming as many of you as can attend \nItalia Mignone and the MAC SSD team
URL:https://mac.org.au/event/aged-care-reforms-forum-sh-regulatory-compliance/
ORGANIZER;CN="Multicultural Aged Care":MAILTO:macsa@mac.org.au
LOCATION:https://mac.org.au/event/aged-care-reforms-forum-sh-regulatory-compliance/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Adelaide:20260507T140000
DTEND;TZID=Australia/Adelaide:20260507T160000
DTSTAMP:20260803T212047
CREATED:20260408T030616Z
LAST-MODIFIED:20260408T030629Z
UID:10000151-1778162400-1778169600@mac.org.au
SUMMARY:MAC CHSP Network Meeting
DESCRIPTION:The CHSP network meeting aims to increase the capacity of staff working directly in aged and community care service provision and the Aged Care Sector to work with CALD community groups\, CALD consumers\, and peak bodies.The meeting also promotes access to information and training\, sharing of information and resources and facilitates networking\, collaborations and partnerships across the aged and community care sector. \nThe session Agenda and associated resource materials will be shared ahead of the session
URL:https://mac.org.au/event/mac-chsp-network-meeting/
ORGANIZER;CN="Multicultural Aged Care":MAILTO:macsa@mac.org.au
LOCATION:https://mac.org.au/event/mac-chsp-network-meeting/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Adelaide:20260507T110000
DTEND;TZID=Australia/Adelaide:20260507T120000
DTSTAMP:20260803T212047
CREATED:20260423T031702Z
LAST-MODIFIED:20260423T031702Z
UID:10000152-1778151600-1778155200@mac.org.au
SUMMARY:MAC Learning & Development Collaborative
DESCRIPTION:  \n\nCo-designing culturally inclusive workforce learning \nThe MAC Learning & Development Collaborative is a sector-led initiative that brings together trainers\, facilitators\, and aged care practitioners to co-design and enhance workforce training with a strong focus on continuously improving culturally inclusive and CALD-responsive care. By integrating lived experience and sector expertise\, the Collaborative aims to influence sector capability and policy whilst strengthening the capability of the aged care workforce to meet the needs of Australia’s diverse ageing population. \nObjectives \n\nCo-design culturally inclusive workforce training that reflects the needs of Australia’s diverse ageing population\nProvide structured peer review and feedback to enhance the quality\, relevance\, and cultural responsiveness of MAC’s learning resources\nPilot\, design and evaluate training materials within real-world aged care settings to ensure continuous improvement and practical applicability\nFacilitate knowledge exchange and collaboration among trainers\, facilitators\, and aged care practitioners\nEmbed CALD lived experience and perspectives into the development of workforce learning.\nIdentify workforce capability gaps and inform sector development through collective insights and advocacy\n\n  \nWho Should Join? \n\nTrainers and facilitators in aged care\nLearning and Development professionals\nAged care practitioners (nurses\, personal care workers\, allied health)\nQuality and compliance staff\nBilingual and bicultural workers\nCALD community and consumer representatives\nSector stakeholders interested in workforce capability\n\nWays to participate \n\nAttend collaborative online meetings and contribute to discussions\nJoin thematic working groups to co-design training resources\nReview and provide feedback on learning materials\nPilot and evaluate training in practice\nShare experiences\, case studies and best practices\nSupport sector consultation and advocacy\n\nWhy Join? \nBe part of a collaborative initiative that embeds lived experiences and shapes the future of aged care learning. Your expertise and insights will help ensure that workforce training is practical\, culturally responsive\, and reflective of the diverse communities we serve. \nLaunch event details: \n\nDate: 07 May 2026\nTime: 11 AM-12 PM (ACST/Adelaide time)\nLocation and cost: Online/Free\nRegister here:
URL:https://mac.org.au/event/mac-learning-development-collaborative/
ORGANIZER;CN="Multicultural Aged Care":MAILTO:macsa@mac.org.au
LOCATION:https://mac.org.au/event/mac-learning-development-collaborative/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Adelaide:20260506T130000
DTEND;TZID=Australia/Adelaide:20260506T143000
DTSTAMP:20260803T212047
CREATED:20260408T030450Z
LAST-MODIFIED:20260414T043423Z
UID:10000150-1778072400-1778077800@mac.org.au
SUMMARY:Culture In Ageing Part 2. Voices from the Field: Exploring Real Experiences & Scenarios in Palliative Care
DESCRIPTION:  \nCulture In Ageing Workshop – Part 2: Voices from the Field\, Exploring Real Experiences and Scenarios in Palliative Care \nBuilding on the success of Caring Together: Family\, Dignity\, and Quality at the Heart of Palliative Care\, this follow‑up CiA workshop continues the conversation with real-life insights from the field.Join our expert panel as they unpack authentic palliative care scenarios\, explore CALD perspectives on end-of-life care\, and share practical strategies that strengthen partnerships between families and providers.The session will highlight effective communication\, ethical decision-making\, and culturally responsive approaches that improve outcomes for both care recipients and providers.Ideal for lifestyle and activities staff in aged and community care\, as well as students\, this nationally accessible workshop includes valuable resources from the MAC Library and expert-recommended links\, tools and strategies.
URL:https://mac.org.au/event/cia-part-2-voices-from-the-field-exploring-real-experiences-scenarios-in-palliative-care/
ORGANIZER;CN="Multicultural Aged Care":MAILTO:macsa@mac.org.au
LOCATION:https://mac.org.au/event/cia-part-2-voices-from-the-field-exploring-real-experiences-scenarios-in-palliative-care/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Adelaide:20260505T150000
DTEND;TZID=Australia/Adelaide:20260505T163000
DTSTAMP:20260803T212047
CREATED:20260408T030256Z
LAST-MODIFIED:20260408T030728Z
UID:10000149-1777993200-1777998600@mac.org.au
SUMMARY:ACQSC CoP: Strengthened Standards\, Aged Care Act Obligations\, Regulatory Model
DESCRIPTION:MAC invites you to the Aged Care Quality Standards Community of Practice session meetings.Come and join us as we overview and discuss Strengthened Standards\, Aged Care Act Obligations\, Regulatory model and more. \nWe look forward to welcoming you and to working together to share experiences and knowledge and exchange ideas to learn\, progress and develop service and delivery systems that enable continuous improvement to meet the current Strengthened Aged Care Quality Standards requirements. \nThe session Agenda and associated resource materials will be shared ahead of the session.
URL:https://mac.org.au/event/acqsc-cop-strengthened-standards-aged-care-act-obligations-regulatory-model/
ORGANIZER;CN="Multicultural Aged Care":MAILTO:macsa@mac.org.au
LOCATION:https://mac.org.au/event/acqsc-cop-strengthened-standards-aged-care-act-obligations-regulatory-model/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Adelaide:20260428T120000
DTEND;TZID=Australia/Adelaide:20260428T133000
DTSTAMP:20260803T212047
CREATED:20260407T071153Z
LAST-MODIFIED:20260427T041855Z
UID:10000148-1777377600-1777383000@mac.org.au
SUMMARY:CQ Series - Intercultural Communications
DESCRIPTION:This Cultural Awareness Training session builds skills in intercultural communication\, supporting staff to engage effectively with culturally and linguistically diverse older people and their families.Target audience: All aged care staff including support workers\, care staff\, coordinators\, and volunteers.Learning outcomes:\n\nBuild awareness of cultural influences on communication\nDevelop practical strategies for effective intercultural interactions\nEnhance confidence in working with diverse clients and families
URL:https://mac.org.au/event/cat-session-cq-intercultural-communications/
ORGANIZER;CN="Multicultural Aged Care":MAILTO:macsa@mac.org.au
LOCATION:https://mac.org.au/event/cat-session-cq-intercultural-communications/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Adelaide:20260427T100000
DTEND;TZID=Australia/Adelaide:20260427T113000
DTSTAMP:20260803T212047
CREATED:20260407T050701Z
LAST-MODIFIED:20260414T042839Z
UID:10000147-1777284000-1777289400@mac.org.au
SUMMARY:CHSP Manual\, Aged Care Act 2024\, Provider Compliance and Regulatory Obligations
DESCRIPTION:COME AND JOIN US FOR A SESSION FOCUSED ON\nCHSP SERVICE PROVISION & SUBSEQUENT OBLIGATIONS AND COMPLIANCEIt is important that all CHSP registered providers understand the collective provider and service delivery obligations\, requirements and reporting within the recent aged care reforms.\n\nUnderstand what’s changed / is changing\nKnow where to access resources to support your work\n\nWe will be presenting the latest developments and guidance materials from theDepartment of Health Disability and Ageing and the Aged Care Quality Commission (regulatory agent)CHSP Registered Providers obligations\n\nStatement of Rights\nStatement of Principles\nCode of Conduct\nComplaints and Whistle-blower protections\nAged Care Worker screening\nChild Safety compliance\n\nCHSP service delivery obligationsProvider Categories\n\n1 – Home and community services\n4 –Personal and care and support in the home or community including respite\n\nService types / and requirements/ in scope/out of scopeDEX reporting updated\n\nDEX Stage 1 and 2\nDEX Stage 3 current due August 2026\n\nACQSC Regulatory Bulletins\n\nMeals Requirements\nAssociated Providers\nProvider Governance Obligations\nEnforceable Undertakings\n\nWe look forward to welcoming as many of you as can attendItalia Mignone and the MAC SSD team
URL:https://mac.org.au/event/chsp-manual-aged-care-act-2025-provider-compliance-and-regulatory-obligations/
ORGANIZER;CN="Multicultural Aged Care":MAILTO:macsa@mac.org.au
LOCATION:https://mac.org.au/event/chsp-manual-aged-care-act-2025-provider-compliance-and-regulatory-obligations/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Adelaide:20260420T110000
DTEND;TZID=Australia/Adelaide:20260420T120000
DTSTAMP:20260803T212047
CREATED:20260407T044601Z
LAST-MODIFIED:20260407T051202Z
UID:10000146-1776682800-1776686400@mac.org.au
SUMMARY:Falls Prevention in Aged Care: Promoting Safety and Independence
DESCRIPTION:Falls Prevention in Aged Care: Promoting Safety and Independence (11:00 AM – 12:00 PM ACST)\nThis session explores practical strategies to prevent falls among older people\, with a focus on culturally responsive care and risk awareness.Target audience: Personal care workers\, support workers\, lifestyle staff\, community aged care workers\, and volunteers.Learning outcomes:\n\nIdentify common risk factors for falls in older adults\nApply practical prevention strategies in daily care\nSupport safe\, culturally appropriate mobility and independence
URL:https://mac.org.au/event/falls-prevention-in-aged-care-promoting-safety-and-independence/
ORGANIZER;CN="Multicultural Aged Care":MAILTO:macsa@mac.org.au
LOCATION:https://mac.org.au/event/falls-prevention-in-aged-care-promoting-safety-and-independence/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Adelaide:20260319T150000
DTEND;TZID=Australia/Adelaide:20260319T163000
DTSTAMP:20260803T212047
CREATED:20260313T052129Z
LAST-MODIFIED:20260316T042103Z
UID:10000144-1773932400-1773937800@mac.org.au
SUMMARY:CHSP PROVIDER OBLIGATIONS AND COMPLIANCE REQUIREMENTS
DESCRIPTION:THURSDAY 19TH MARCH 3.00 – 4:30 PM SOUTH AUSTRALIAN TIME \nCOME AND JOIN US FOR A SESSION FOCUSED ON \nCHSP SERVICE PROVISION & SUBSEQUENT OBLIGATIONS AND COMPLIANCE \nIt is important that all CHSP registered providers understand the collective provider and service delivery obligations\, requirements and reporting within the recent aged care reforms. \n\nUnderstand what’s changed / is changing\nKnow where to access resources to support your work\n\nWe will be presenting the latest developments and guidance materials from the  \nDepartment of Health Disability and Ageing and the Aged Care Quality Commission (regulatory agent) \nCHSP Registered Providers obligations \n\nStatement of Rights\nStatement of Principles\nCode of Conduct\nComplaints and Whistle-blower protections\nAged Care Worker screening\nChild Safety compliance\n\nCHSP service delivery obligations \nProvider Categories \n\n1 – Home and community services\n4 –Personal and care and support in the home or community including respite\n\nService types / and requirements/ in scope/out of scope \nDEX reporting updated \n\nDEX Stage 1 and 2\nDEX Stage 3 current     due August 2026\n\nACQSC Regulatory Bulletins  \n\nMeals Requirements\nAssociated Providers\nProvider Governance Obligations\nEnforceable Undertakings\n\nWe look forward to welcoming as many of you as can attend \nItalia Mignone and the MAC SSD team \nDo not miss this session Register here \n  \n  \n 
URL:https://mac.org.au/event/chsp-provider-obligations-and-compliance-requirements/
ORGANIZER;CN="Multicultural Aged Care":MAILTO:macsa@mac.org.au
LOCATION:https://mac.org.au/event/chsp-provider-obligations-and-compliance-requirements/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Adelaide:20260318T130000
DTEND;TZID=Australia/Adelaide:20260318T160000
DTSTAMP:20260803T212047
CREATED:20260313T053112Z
LAST-MODIFIED:20260315T235448Z
UID:10000145-1773838800-1773849600@mac.org.au
SUMMARY:Choice and Supporting Informed Decision-Making
DESCRIPTION:Wednesday 18TH MARCH 13.00 – 16:00 PM SOUTH AUSTRALIAN TIME \nCOME AND JOIN US FOR A SESSION FOCUSED ON \nImprove quality of life\nDo you know how to support informed decision-making?\nLearn how to support people to live the life they choose and document their choices in a way that protects you\, reduces complaints\, and meets Industry Standards. \nCourse outcomes\nInstructor Led Training (ILT) via Zoom\nDuration: 3 hours \n•Discover what supported decision-making is and the benefits to the person\, staff and services/organisations\n•Gain awareness of legal and quality standard requirements\n•Learn about a person’s rights to make a decision\n•Understand staff’s Duty of Care when supporting choice\n•Learn when the documentation of supported informed decision-making is required and how it is used to defend Duty of Care and Standard compliance\n•Opportunity to discuss real cases of when to document informed decision-making\n•Practice case studies of documenting legally defensible supported informed decision-making \nWho should attend:\nManagers\, Team Leaders\, Nurses and Coordinators in Aged and Disability services \n  \n  \n 
URL:https://mac.org.au/event/choice-and-supporting-informed-decision-making-2/
ORGANIZER;CN="Multicultural Aged Care":MAILTO:macsa@mac.org.au
LOCATION:https://mac.org.au/event/choice-and-supporting-informed-decision-making-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Adelaide:20260312T140000
DTEND;TZID=Australia/Adelaide:20260312T160000
DTSTAMP:20260803T212047
CREATED:20260224T011240Z
LAST-MODIFIED:20260225T055637Z
UID:10000140-1773324000-1773331200@mac.org.au
SUMMARY:CHSP Network Meeting
DESCRIPTION:The CHSP network meeting aims to increase the capacity of staff working directly in aged and community care service provision and the Aged Care Sector to work with CALD community groups\, CALD consumers\, and peak bodies. \nThe meeting also promotes access to information and training\, sharing of information and resources and facilitates networking\, collaborations and partnerships across the aged and community care sector. \n\nDepartment of Health Disability and Ageing  update\n\nAnthony Cameron \nAssistant Director – Adelaide & Barossa Hills Fleurieu Regional Team \nSA-WA Branch \n\n  \nDownload the agenda here
URL:https://mac.org.au/event/chsp-network-meeting-14/
ORGANIZER;CN="Multicultural Aged Care":MAILTO:macsa@mac.org.au
LOCATION:https://mac.org.au/event/chsp-network-meeting-14/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Adelaide:20260305T150000
DTEND;TZID=Australia/Adelaide:20260305T163000
DTSTAMP:20260803T212047
CREATED:20260225T042956Z
LAST-MODIFIED:20260225T042956Z
UID:10000143-1772722800-1772728200@mac.org.au
SUMMARY:THE AGED CARE QUALITY STANDARDS COMMUNITY OF PRACTICE
DESCRIPTION:Multicultural Aged Care Invites you to attend the Aged Care Quality Standards Community of Practice on the Thursday 5th of March 2026 – 3:00pm – 4:30pm ACDT \nThe new Aged Care Act is effective\, the new Support at Home programme has begun\, the CHSP sector of services is moving forward. The new regulatory model is forging ahead\, provider registrations are being reviewed. \nSince November 2025\, we have all been navigating the way forward to support older people as best we can in these changed times. Four months into this new aged care system\, come and join us as we overview the changes and its impact on providers responsibilities\, workers obligations and older persons support systems. \nCome and join us\, be a part of the discussion\, let’s talk about the challenges and the positives moving forward\, what has been your Services’ experience so far. \nThis session will overview: \n\n\n\n\nService categories\, service types and strengthened standards\nProvider audit review systems\nAged Care Act 2024 obligations\nACQSC regulatory model and CHSP services\nStrengthened Standards\nProvider obligations under the new regulatory model\n\n\n\n\nWe look forward to welcoming you on the day \nItalia Mignone and MAC SSD Team
URL:https://mac.org.au/event/the-aged-care-quality-standards-community-of-practice-2/
LOCATION:Zoom Webinar\, Australia
ORGANIZER;CN="Multicultural Aged Care":MAILTO:macsa@mac.org.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Adelaide:20260303T103000
DTEND;TZID=Australia/Adelaide:20260303T120000
DTSTAMP:20260803T212047
CREATED:20260224T045042Z
LAST-MODIFIED:20260226T045940Z
UID:10000142-1772533800-1772539200@mac.org.au
SUMMARY:ABC of unit costing in community care for FREE for CALD CHSP providers
DESCRIPTION:This link is only for CALD CHSP Providers\n\nPurpose\nThis course provides an introduction to Unit Costing for Commonwealth Home Support Program (CHSP) services \nCourse Outline\nBy the end of the workshop participants will: \n\ndescribe the key steps of Unit Costing;\ndefine how to develop a unit cost for their service type or program;\napply practical tools and resources in developing Unit Costs;\nlist the step by step process to know the Unit Cost of their service; and\nnetwork with colleagues\n\nWhat you will get from attending\n\nA clear understanding of how to calculate the unit cost for differentservice\nAccess to an excel spreadsheet tool to use in your service\n\nTarget Audience\nThis workshop is for Finance Managers\, Coordinators and Managers working in Commonwealth Home Support Program (CHSP) Services \nDelivery\nOnline in a 90 minute workshop \nIf you are CALD CHSP provider\, please register your ticket here\nIf you are not a CALD CHSP provider\, please buy your ticket here
URL:https://mac.org.au/event/abc-of-unit-costing-in-community-care-for-free-for-cald-chsp-providers/
LOCATION:Zoom Webinar\, Australia
ORGANIZER;CN="Multicultural Aged Care":MAILTO:macsa@mac.org.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Adelaide:20260303T103000
DTEND;TZID=Australia/Adelaide:20260303T120000
DTSTAMP:20260803T212047
CREATED:20260121T012718Z
LAST-MODIFIED:20260121T015211Z
UID:10000139-1772533800-1772539200@mac.org.au
SUMMARY:ABC of unit costing in community care
DESCRIPTION:Purpose\nThis course provides an introduction to Unit Costing for Commonwealth Home Support Program (CHSP) services \nCourse Outline\nBy the end of the workshop participants will: \n\ndescribe the key steps of Unit Costing;\ndefine how to develop a unit cost for their service type or program;\napply practical tools and resources in developing Unit Costs;\nlist the step by step process to know the Unit Cost of their service; and\nnetwork with colleagues\n\nWhat you will get from attending\n\nA clear understanding of how to calculate the unit cost for differentservice\nAccess to an excel spreadsheet tool to use in your service\n\nTarget Audience\nThis workshop is for Finance Managers\, Coordinators and Managers working in Commonwealth Home Support Program (CHSP) Services \nDelivery\nOnline in a 90 minute workshop \nCost: $50 \nBuy your ticket here
URL:https://mac.org.au/event/abc-of-unit-costing-in-community-care/
LOCATION:Zoom Webinar\, Australia
ATTACH;FMTTYPE=image/png:https://mac.org.au/wp-content/uploads/2026/01/20260303_Carrie-Hayter-scaled.png
ORGANIZER;CN="Multicultural Aged Care":MAILTO:macsa@mac.org.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Adelaide:20251204T140000
DTEND;TZID=Australia/Adelaide:20251204T160000
DTSTAMP:20260803T212047
CREATED:20251125T004737Z
LAST-MODIFIED:20251125T004805Z
UID:10000138-1764856800-1764864000@mac.org.au
SUMMARY:CHSP Network Meeting
DESCRIPTION:The CHSP network meeting aims to increase the capacity of staff working directly in aged and community care service provision and the Aged Care Sector to work with CALD community groups\, CALD consumers\, and peak bodies. \nThe meeting also promotes access to information and training\, sharing of information and resources and facilitates networking\, collaborations and partnerships across the aged and community care sector. \n\nDepartment of Health Disability and Ageing  update\n\nAnthony Cameron \nAssistant Director – Adelaide & Barossa Hills Fleurieu Regional Team \nSA-WA Branch
URL:https://mac.org.au/event/chsp-network-meeting-13/
LOCATION:Zoom Webinar\, Australia
ORGANIZER;CN="Multicultural Aged Care":MAILTO:macsa@mac.org.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Adelaide:20251127T093000
DTEND;TZID=Australia/Adelaide:20251127T113000
DTSTAMP:20260803T212047
CREATED:20251111T035440Z
LAST-MODIFIED:20251112T030200Z
UID:10000136-1764235800-1764243000@mac.org.au
SUMMARY:MAC's CALD Rountable
DESCRIPTION:Date: Thursday\, 27 November 2025Time: 9:30 – 11:30 am (SA time)Presenters: Anita Courtney and Johanna Heaven\, Russel Kennedy Lawyers\nLocation: Online \nCome and join us and listen to the Presenters overview and detail. \nProvider obligations under the Aged Care Act 2024. A comprehensive session including Service Agreements\, Aged Care Act compliance for Providers\, and opportunities to ask Questions. \nCHSP and Support at Home Providers• Aged Care Act & Rules\n• Service Agreements\n• Clients Rights \nIncluding:\n• The role of client agreements\n• What the Aged Care Rules say you must include in a client agreement\n• What else you might include\n• The other information you must give to clients\n• How to “vary” client agreement \nWe look forward to welcoming as many of you as can join us\nItalia Mignone and MAC SSD team \n\n\nTRANSLATE with  x\n\n\n  English \n\n\n\n\n\n\nArabic\nHebrew\nPolish\n\n\nBulgarian\nHindi\nPortuguese\n\n\nCatalan\nHmong Daw\nRomanian\n\n\nChinese Simplified\nHungarian\nRussian\n\n\nChinese Traditional\nIndonesian\nSlovak\n\n\nCzech\nItalian\nSlovenian\n\n\nDanish\nJapanese\nSpanish\n\n\nDutch\nKlingon\nSwedish\n\n\nEnglish\nKorean\nThai\n\n\nEstonian\nLatvian\nTurkish\n\n\nFinnish\nLithuanian\nUkrainian\n\n\nFrench\nMalay\nUrdu\n\n\nGerman\nMaltese\nVietnamese\n\n\nGreek\nNorwegian\nWelsh\n\n\nHaitian Creole\nPersian\n\n\n\n\n\n\n\n\n\n \n\n      \n\n\nTRANSLATE with \n\n COPY THE URL BELOW \n   \n   Back\n   \n\n\nEMBED THE SNIPPET BELOW IN YOUR SITE  \n\nEnable collaborative features and customize widget: Bing Webmaster Portal\nBack
URL:https://mac.org.au/event/macs-cald-rountable-2/
LOCATION:Zoom Webinar\, Australia
ATTACH;FMTTYPE=image/jpeg:https://mac.org.au/wp-content/uploads/2025/11/White-Purple-Navy-Modern-Minimalist-Business-Webinar-Promo-Facebook-Ad-1.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Adelaide:20251119T133000
DTEND;TZID=Australia/Adelaide:20251119T160000
DTSTAMP:20260803T212047
CREATED:20251111T004904Z
LAST-MODIFIED:20251112T042041Z
UID:10000135-1763559000-1763568000@mac.org.au
SUMMARY:MAC's CALD Rountable
DESCRIPTION:Come and meet the SA Department of Health Disability & Ageing representatives who are presenting . Be here with us at MAC and ask your questions in person\, network and exchange ideas and strategies with other Providers and the Department .Benefit from being here in person on 19 Nov. It will be a ideal time to discuss and support each other as how we all navigate the implementation of critical Aged Care regulatory compliance and Provider obligations \nDate: Wednesday\, 19 November 2025Time: 1:30 – 4:00 pm (SA time)Presenters: Paula Georgieff and Tony Myers\, Department of Health\, Disability and Ageing\nLocation: 94 Henley Neach road\, Mile End SA 5031 \nDon’t miss this opportunity to join us as we present and discuss the latest guidance documents\, toolkits\, training and support materials\, audit and evidence documentation\, and much more — all designed to help providers meet critical regulatory and operational changes. \nThis is your chance to raise questions\, share concerns\, and discuss implementation challenges within your organisation. \nKey Topics\n\nService Agreements\nAssociated Providers\nThe Regulatory Model\, Processes and Audits\nAged Care Act Compliance\nWhistleblower Protections and Complaints Mechanisms\nConsumer Rights and Registered Supporters\nProvider Compliance and Worker Training\nDEX Reporting\nALIS Training Platform
URL:https://mac.org.au/event/macs-cald-rountable/
LOCATION:HMCC Hall\, 94 Henley Beach Road\, Mile End\, SA\, 5031\, Australia
ATTACH;FMTTYPE=image/jpeg:https://mac.org.au/wp-content/uploads/2025/11/White-Purple-Navy-Modern-Minimalist-Business-Webinar-Promo-Facebook-Ad.jpg
GEO:-34.9233097;138.5724176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=HMCC Hall 94 Henley Beach Road Mile End SA 5031 Australia;X-APPLE-RADIUS=500;X-TITLE=94 Henley Beach Road:geo:138.5724176,-34.9233097
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Adelaide:20251112T130000
DTEND;TZID=Australia/Adelaide:20251112T143000
DTSTAMP:20260803T212047
CREATED:20251017T004349Z
LAST-MODIFIED:20251019T234404Z
UID:10000134-1762952400-1762957800@mac.org.au
SUMMARY:Culture in Ageing (CiA) Workshop
DESCRIPTION:Culture in Ageing (CiA) Workshop \nCaring Together: Family\, Dignity\, and Quality at the Heart of Palliative Care \nThis workshop will explore: \nStrategies to work together in partnership with families; the role of families in providing emotional support\, decision-making\, practical caregiving\, and effective communication \nThe role of providers: \n\nskills and knowledge to provide individual culturally specific care and support\nfacilitate effective and empathetic communication\nassess family unique needs\ndemonstrate compassion\, respect\, and cultural sensitivity toward patients and families\nvalue the family as an integral part of the care team\nreflect on personal beliefs and biases related to death\, dying\, and family roles\n\n  \nLearning Outcomes  \nBy the end of this session\, participants will be able to: \n\nExplain the principles of family-centred palliative care and how they contribute to dignity and quality of life.\nDescribe the physical\, emotional\, social\, cultural\, and spiritual needs of patients and families within palliative care contexts.\nRecognise the importance of providing culturally appropriate\, compassionate care that upholds dignity\, respects diverse values\, and enhances the quality of life for patients and their families.\n\nThis workshop is targeted to those involved in lifestyle and activities in aged and community care as well as students.\nDon’t miss the opportunity to learn from subject matter experts. \nFor any further information\, please don’t hesitate to contact us on (08) 8241 9900.
URL:https://mac.org.au/event/culture-in-ageing-cia-workshop-2/
LOCATION:Zoom Webinar\, Australia
ATTACH;FMTTYPE=image/jpeg:https://mac.org.au/wp-content/uploads/2025/10/CiA_graphic.jpg
ORGANIZER;CN="Multicultural Aged Care":MAILTO:macsa@mac.org.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Adelaide:20251021T100000
DTEND;TZID=Australia/Adelaide:20251021T120000
DTSTAMP:20260803T212047
CREATED:20251016T045837Z
LAST-MODIFIED:20251016T045837Z
UID:10000133-1761040800-1761048000@mac.org.au
SUMMARY:CHSP Service Agreement & Guidance for CHSP providers on program  changes under the  Aged Care Act
DESCRIPTION:
URL:https://mac.org.au/event/chsp-service-agreement-guidance-for-chsp-providers-on-program-changes-under-the-aged-care-act/
ORGANIZER;CN="Multicultural Aged Care":MAILTO:macsa@mac.org.au
LOCATION:https://mac.org.au/event/chsp-service-agreement-guidance-for-chsp-providers-on-program-changes-under-the-aged-care-act/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Adelaide:20251013T100000
DTEND;TZID=Australia/Adelaide:20251013T120000
DTSTAMP:20260803T212047
CREATED:20251007T043511Z
LAST-MODIFIED:20251007T043511Z
UID:10000132-1760349600-1760356800@mac.org.au
SUMMARY:MAC CALD PROVIDERS NETWORK
DESCRIPTION:
URL:https://mac.org.au/event/mac-cald-providers-network-2/
ORGANIZER;CN="Multicultural Aged Care":MAILTO:macsa@mac.org.au
LOCATION:https://mac.org.au/event/mac-cald-providers-network-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Adelaide:20251002T140000
DTEND;TZID=Australia/Adelaide:20251002T160000
DTSTAMP:20260803T212047
CREATED:20250923T040654Z
LAST-MODIFIED:20250923T040654Z
UID:10000130-1759413600-1759420800@mac.org.au
SUMMARY:CHSP Network Meeting
DESCRIPTION:The CHSP network meeting aims to increase the capacity of staff working directly in aged and community care service provision and the Aged Care Sector to work with CALD community groups\, CALD consumers\, and peak bodies. \nThe meeting also promotes access to information and training\, sharing of information and resources and facilitates networking\, collaborations and partnerships across the aged and community care sector. \n\nDepartment of Health Disability and Ageing  update\n\nAnthony Cameron \nAssistant Director – Adelaide & Barossa Hills Fleurieu Regional Team \nSA-WA Branch \n\nVolunteering SA / NT\n\nVolunteering in Aged Care  \nDavid Jacquier \nProgram Coordinator
URL:https://mac.org.au/event/chsp-network-meeting-12/
LOCATION:Zoom Webinar\, Australia
ORGANIZER;CN="Multicultural Aged Care":MAILTO:macsa@mac.org.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Adelaide:20250929T143000
DTEND;TZID=Australia/Adelaide:20250929T163000
DTSTAMP:20260803T212047
CREATED:20250923T061537Z
LAST-MODIFIED:20250923T061608Z
UID:10000131-1759156200-1759163400@mac.org.au
SUMMARY:MAC CALD PROVIDERS NETWORK
DESCRIPTION:
URL:https://mac.org.au/event/mac-cald-providers-network/
LOCATION:Zoom Webinar\, Australia
ORGANIZER;CN="Multicultural Aged Care":MAILTO:macsa@mac.org.au
END:VEVENT
END:VCALENDAR